1. Please refer to the individual product page (under product Warranty tab) for warranty details of a product.
2. The Warranty applies only to the original purchaser owns the product and is not transferable.
3. All warranties offered apply to the original purchaser only, and within Singapore.
4. Solefitness.sg warrants to the original purchaser that each new product to be free from defects in workmanship and material, under normal use and condition.
5. The warranty on products runs for the period stated to the original purchaser. The warranty is only eligible for the parts & labor as stated in warranty details of a product.
6. To obtain warranty service, you must contact the place of purchase (sole fitness), warranty claims must be accompanied by proof of purchase.
7. Should any product submitted for warranty service be found ineligible, an estimate of repair cost will be furnished.
8. Solefitness.sg reserves the right to inspect damaged part of misuse. And we also reserve the right to replace a part with re-conditioned part or repair the original part. Most warranty service is done with new parts as that is the easiest. whichever way we go you will have your equipment back in operational order.
9. Solefitness.sg is not responsible for Internet connectivity to its products. This restriction applies to services, such as those provided by an Internet service provider (ISP), and to hardware related to Internet connectivity, such as Ethernet cabling, routers, servers, and switches.
10. Heart Rate Measurement Disclaimer
Solefitness.sg cannot guarantee that the heart rate measurement systems on its products will function accurately for all users. These systems, including hand pulse sensors, are not medical devices and are intended solely as exercise aids to provide an approximate indication of heart rate trends during workouts. The accuracy of heart rate readings can vary based on several factors, including the user’s physiology, age, movement, the method of use, external interference, and other conditions that may affect heart rate acquisition. Readings should be used for reference only and not for medical purposes.
Warranty does not cover the followings
1. Damage from accident, abuse, misuse, mishandling, negligence, unauthorized modifications, or alterations to the product.
2. Damage incurred while moving the product to another location.
3. Failure as a result from anti-rust or corrosion on any covered product or external parts (frame).
4. Damage or equipment failure caused by electrical wiring not in compliance with electrical codes advised or stipulated in the product owner’s manual specifications, or failure to provide reasonable and necessary maintenance as outlined in the owner’s manual
For any assistance with assembly or to order replacement parts, email us at info@solefitness.sg